Privacy Policy

This is the privacy policy of PT. Shunda Hotel Bali , a company registered in Bali – Indonesia having its registered office at Jl. Bedahulu VII No.3, Gatot Subroto, Denpasar, Bali – 80115.

Please read this page carefully before you start to use this site.  If you do not wish to be bound by this privacy policy then you should not access this site.  Access of this site by you shall be deemed to be your acceptance of this privacy policy and your agreement that we may process and use your personal data in accordance with this privacy policy.

If you have any queries regarding this privacy policy or complaints about our use of your information please contact us at and we will do our best to deal with your complaint or query as soon as possible.


We ask visitors to our site who register with us to supply us with personal information.  The types of personal information we may collect and process from you include:

  • Your contact information (e.g., name, telephone number, email address, postal address);
  • Your financial information (e.g. credit card number, security code, expiration date); and information related to your travel profile (e.g., accommodation and travel preferences, booking history, special health accommodations);
  • If you contact us or our agents via our site, we may keep a record of that communication and any communications and correspondence with you; and information about your computer, including where available, your IP address, operating system and browser type, for system administration and security reasons and to collect aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

In accordance with your rights under the Data Protection Act 1998, you may request the amendment of the personal information held.  Should you wish to have your information updated or corrected please contact


We may use the personal information you supply to us via our site to:

  • Process and facilitate bookings;
  • Provide you with the best care at our hotel;
  • Provide you with travel-related information, information relating to Shunda Hotel or promotional details about products and services that may be of interest to you, as well as personalised mailings (electronic or otherwise) or other communications that you consent to receive;
  • Respond to requests which you have submitted via our site and to deal with on-going matters relating to such requests; and present content from our site in the way that we consider most effective.


The information you provide to us may be given to our third party services suppliers outside the European Economic Area in the context of the delivery of the aforementioned personalised services and communications. Shunda Hotel will always take steps to ensure that your information is used by third parties in accordance with this privacy policy and that it is kept secure at all times. If you do not consent to this transfer, then please do not register on our site as we will be unable to provide you with our services.


In some cases we may be required to disclose your personal information to comply with legal requirements and requests from government agencies. We may also disclose your personal data to our group companies or to third parties:

  • Who provide us with services, where we need to in order to provide you with any information that you have requested;
  • Where we consider that we need to in order to comply with any law or regulation, where we suspect that any criminal offence may have been committed, to protect our rights, property or safety or that of others and in any circumstances where we consider that we are permitted to do so by law or regulation; and
  • Where that third party is a professional adviser to us or any of our group companies.

Our site may contain links to other websites belonging to third parties. We do not control the privacy practices of these other websites.  You should therefore make sure when you leave our site that you have read that website’s privacy policy.


Our site uses cookies.  A “cookie” is a small file of letters and numbers that is sent to your computer by a website and automatically saved on your computer by your web browser (e.g. “Internet Explorer”).  Each time you request a page from the website, your web browser sends this cookie back to the website server.

The cookies we use are “analytical cookies” sent by Google Analytics.  They allow us to recognise and count the number of visitors and to recognise and track which parts of our site you visit when you are using our site.  This helps us to improve the way our site works, for example by making sure visitors are finding what they need easily.

We may also use the information collected from our use of cookies to estimate our audience size, analyse trends and general usage patterns of our site, optimise our site, and for other research and marketing purposes. This is statistical information and does not identify any individual.

An overview of Google Analytics is available at

You are not obliged to accept cookies.  If you wish, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to refuse to receive or send all cookies.  The website (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.

Google Analytics also uses web beacons (also known as web bugs).  A “web beacon” is a clear picture file which keeps track of your navigation through the website.  Turning off the website’s cookies as detailed above will prevent web beacons from tracking your specific activity.  The web beacon may still record an anonymous visit from your IP address but unique information will not be recorded.

If you wish to opt out of being tracked by Google Analytics across all websites you can visit and download the Google Analytics Opt-out Browser Add-on.

By using our site without disabling cookies you are consenting to our use of cookies and web beacons as described in this policy.

Please note that our advertisers and third party partners may also use cookies.  These parties may use so-called “third party” cookies so that they can track your response to their adverts and/or identify you on any other website that you visit which also contains their adverts.  Please refer to their privacy policy for further details.

More information on cookies and web beacons is available at the website


Our site logs your IP address and other information about your computer for administrative and security reasons and to collate statistical (non-personal) information about the use of our site and report that information to our advertisers.


If you do not wish to remain on our database and to receive our personalised mailings (electronic or otherwise) or other communications, please note that you may opt out of our database by sending an email to Our full contact details are as follows:

Shunda Hotel Bali
Jl. Bedahulu VII No.3
Gatot Subroto – Denpasar
Bali 80115


Tel: (62) 361 410880
*You can reach us from Monday to Friday, between 9 am and 12 pm (WITA).


PT. Shunda Hotel Bali does not intend to collect any Personal Information from children or minors under the age of 18. Accordingly, if a minor has provided us with Personal Information, a parent or guardian of the minor may contact us via email at or by telephone at (62) 361 410880 and we will immediately remove that minor’s information from our database as soon as practicable.


If you have any queries or complaints regarding this privacy policy or use of your Personal Information please contact our staff using the contact details set out in the “Contact Us” section above.


We may update this privacy policy from time to time and we will notify you of any changes using the email address you gave to us on registration or by an announcement on the site.  The changes will apply to the use of the site after such notice.  If you use the site after the date on which the changes come into effect, you will be deemed to have accepted the new privacy policy.

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